What is the main purpose of this Privacy Policy?

Your privacy matters to us. This Privacy Policy outlines what information we collect, why we need it, and how we use itโ€”always with respect for your trust. ๐Ÿ”’

General

What happens when I register a Player Account?

By creating a Player Account, you agree to our Privacy Policy. Your trust is important, and weโ€™re committed to protecting your data. ๐Ÿ›ก๏ธ

General

Can I use the website without agreeing to this Privacy Policy?

If youโ€™re not comfortable with our Privacy Policy, you can skip using the website. Your peace of mind is our priority. ๐Ÿ’–

General

What types of personal data do you collect from players?

Thank you for reaching out! Our Privacy Policy ensures your privacy while you enjoy our games and services. If you have any questions, feel free to ask! ๐ŸŽฎ๐Ÿ˜Š

General

What happens if I donโ€™t provide the personal information required?

We understand that sharing personal info can be concerning. We only ask for whatโ€™s necessary to give you full access and security. If you need help, Iโ€™m here for you! ๐Ÿ˜Š

General

Who operates WillBet?

Thank you for your inquiry! WillBet is operated by Novisoft NV, a registered company in Curaรงao (Company Number 163608). Weโ€™re happy to provide any more information! ๐ŸŒ

About us

Where is Novisoft NV registered?

Hello ๐Ÿ‘‹ Thanks for getting in touch! Novisoft NV is officially registered in Curaรงao, located at Zuikertuintjeweg Z/N, Curaรงao. ๐Ÿ“

About us

Is WillBet licensed?

Thank you for reaching out to us! ๐Ÿ˜Š We are proud to be licensed and regulated by the Curaรงao Gaming Control Board (GCB), holding License Number 0GL/2024/1394/0725. ๐Ÿ… Your trust and confidence in our services are important to us! ๐Ÿ™

About us

Who represents Trust Services for WillBet?

Thank you for reaching out! Trust services for WillBet are provided by IGA Group. Weโ€™re here to help if you need anything! ๐Ÿ˜Š

About us

What is the purpose of this Privacy Policy?

Thank you for reaching out! Trust services for WillBet are provided by IGA Group. Feel free to reach out for more assistance! ๐Ÿ˜Š

About us

How will WillBet handle my personal data?

Thank you for contacting us! Our Privacy Policy explains WillBetโ€™s services and how we handle your personal data. If you have any questions, weโ€™re happy to help! ๐Ÿ˜Š

About us

How often will this Privacy Policy change?

Thank you for contacting us! WillBet takes privacy seriously and handles your data according to applicable laws. Feel free to ask for more details! ๐Ÿ˜Š

About us

How do I consent to this Privacy Policy?

Thank you for reaching out! This Privacy Policy applies only to data collected through WillBetโ€™s website or mobile apps. If you have any questions, weโ€™re here to assist! ๐Ÿ˜Š

About us

Does this Privacy Policy apply to offline data?

Thank you for contacting us! By continuing to use our website and services, you agree to our Privacy Policy. If you have any questions, weโ€™re here to assist you! ๐Ÿ˜Š

About us

What kind of information does this Privacy Policy apply to?

Thanks for reaching out! This Privacy Policy pertains to personal data collected from our members through WillBetโ€™s website and mobile apps. Feel free to ask if you need more info! ๐Ÿ˜Š

About us

Why does WillBet ask for consent?

We ask for your consent to process your information for specific purposes as outlined in our Privacy Policy. โœ…

Consent

Can I withdraw my consent?

Yes, you have the right to withdraw your consent at any time. โœ‹

Consent

How do I give consent to WillBet?

By using our website, you consent to our Privacy Policy and agree to its terms. ๐Ÿ“œ

Consent

What happens if I withdraw my consent?

If you withdraw your consent, some services that rely on processing your personal data may become unavailable. โš ๏ธ

Consent

Is my consent required to use the website?

Yes, by using the website, you consent to the terms of the Privacy Policy. If you disagree, we recommend not using the website. ๐Ÿšซ

Consent

What is WillBet's commitment regarding privacy?

We are dedicated to protecting your personal information and ensuring its safe use. ๐Ÿ”

Privacy

What does this Privacy Policy explain?

This Privacy Policy explains what information we collect, why we collect it, and how we use it when you use our services. ๐Ÿ“Š

Privacy

Who is the agreement between regarding this Privacy Policy?

This Privacy Policy serves as an agreement between you and WillBet. ๐Ÿ“

Privacy

Is the Privacy Policy part of any other document?

Yes, this Privacy Policy is an essential part of WillBet's Terms and Conditions. ๐Ÿ“‘

Privacy

Will the Privacy Policy ever change?

Yes, we may periodically update our Privacy Policy and will notify you by posting the modified terms on our platforms. ๐Ÿ”„

Privacy

How can I stay informed about changes to the Privacy Policy?

We recommend revisiting this Privacy Policy regularly to stay informed of any changes. ๐Ÿ”

Privacy

What is meant by "personal data"?

Personal data refers to information related to an identified or identifiable person, such as your name, location, email, or online identifiers. ๐Ÿ“

Informations Collected

Can WillBet collect sensitive personal data?

WillBet may collect sensitive data like race, religion, or health information where permitted by law. โš–๏ธ

Informations Collected

What type of contact data may WillBet process?

Contact data includes your name, email address, and other details you provide via registration or contact forms, or through your account. ๐Ÿ“ง

Informations Collected

How is contact data collected?

Contact data is collected through registration forms, contact forms, and the information you provide in your account. ๐Ÿ“

Informations Collected

What is meant by "account data"?

Account data includes your account identifier, name, email address, account creation and modification dates, and website settings. ๐Ÿ—‚๏ธ

Informations Collected

How is account data collected?

Account data is primarily collected directly from you, though some elements may be generated by the website itself. โš™๏ธ

Informations Collected

What kind of technical and financial data does WillBet collect?

WillBet collects data such as IP addresses, locale, registration and log-in dates, transaction details, account balances, bonuses, deposits, withdrawals, and game statistics. ๐Ÿ’ป

Informations Collected

What is meant by "usage data"?

Usage data refers to information about how you interact with our website, including pages visited, device used, session statistics, and game play details. ๐Ÿ“ฑ

Informations Collected

Does WillBet track affiliate statistics?

Yes, WillBet may track affiliate statistics, such as the source of your traffic to the site, views, and clicks on promotional materials. ๐Ÿ”—

Informations Collected

What is self-exclusion data?

Self-exclusion data includes the dates and periods when you have excluded yourself from using our services. ๐Ÿšซ

Informations Collected

Does WillBet track failed log-in attempts?

Yes, WillBet tracks failed log-in attempts, including the number and timing of the attempts. ๐Ÿ•’

Informations Collected

What financial information does WillBet process?

WillBet processes information such as account balances, transaction dates, transaction amounts, bonus totals, deposits/withdrawals, and other financial statistics. ๐Ÿ’ต

Informations Collected

Does WillBet track games played?

Yes, WillBet tracks the games you play, including game IDs, session details, and other game statistics. ๐ŸŽฎ

Informations Collected

What information does WillBet collect about game sessions?

Game session data includes session ID, game name, provider name, total bet, wins, session start/finish time, and other session-related statistics. ๐Ÿ•น๏ธ

Informations Collected

Does WillBet track the device I use?

Yes, WillBet collects information about the device you use, such as device type, browser type, and operating system. ๐Ÿ“ฑ๐Ÿ’ป

Informations Collected

What is the "nickname" data WillBet may collect?

The nickname (or alias) you use while interacting with the website may be collected and linked to your account. ๐Ÿ‘ค

Informations Collected

Does WillBet process chat data?

Yes, WillBet processes chat data, including your IP address, domain, browser type, chat history, username, and other contact details. ๐Ÿ’ฌ

Informations Collected

What other types of transaction data does WillBet collect?

WillBet collects operation ID, transaction ID, method, status, processing system, and payment system used in your transactions. ๐Ÿ’ณ

Informations Collected

Does WillBet collect metadata from communications?

Yes, WillBet collects metadata associated with communications, including content and other details from contact forms and other communications. ๐Ÿ“จ

Informations Collected

What is the purpose of processing communication data?

Communication data helps WillBet understand interactions with users, such as emails or chats, and improve customer support services. ๐Ÿ“จ

Informations Collected

Does WillBet track pages visited during my session?

Yes, WillBet collects data about the pages you visit while using the website. ๐ŸŒ

Informations Collected

How does WillBet use the data about my transactions?

WillBet uses transaction data to process your payments, ensure accurate records, and assist with account management. ๐Ÿ’ฐ

Informations Collected

What is included in the "technical parameters" data?

Technical parameters may include device specifications, browser version, operating system type, and other details necessary for accessing our website. ๐Ÿ”ง

Informations Collected

How does WillBet handle my login details?

WillBet processes login details such as registration date, log-in dates, and failed log-in attempts to manage your account and ensure security. ๐Ÿ”

Informations Collected

What is the source of communication data?

Communication data is gathered from your interactions with us via contact forms, customer support chats, emails, and other communication channels. ๐Ÿ“จ

Informations Collected

Why does WillBet collect personal data?

WillBet collects personal data to understand your interactions with our services and to personalize and improve your user experience. ๐ŸŽฏ

Use of Personal Data

Can WillBet use data from multiple sources?

Yes, WillBet may combine and use information collected both on and off our services to enhance your experience and understand your preferences. ๐Ÿง 

Use of Personal Data

What services does WillBet improve using personal data?

Personal data is used to provide, maintain, improve, and develop functionality, content, and services on our platform. ๐Ÿ”„

Use of Personal Data

How does WillBet use your personal data for analysis?

We analyze your content and other data to improve our services and better understand user behavior. ๐Ÿ”

Use of Personal Data

Can WillBet contact me with account-related information?

Yes, we may contact you with account-related updates or marketing messages based on your preferences. ๐Ÿ“ฒ

Use of Personal Data

How does WillBet target advertisements?

We serve targeted marketing ads based on your device activity, interests, and targeting info across multiple devices and services. ๐Ÿ“ข

Use of Personal Data

How does WillBet handle user activities across devices?

We associate your activities across devices and services, and may link them under a single user ID to provide a seamless experience. ๐Ÿ”—

Use of Personal Data

Does WillBet support marketing activities?

Yes, we support or conduct marketing promotions using user data to enhance the effectiveness of our campaigns. ๐ŸŽฏ

Use of Personal Data

How does WillBet support innovation using personal data?

We use personal data for research and to help develop new features and innovations. ๐Ÿงช

Use of Personal Data

Does WillBet share data with third parties?

WillBet may share reports and analyses on trends, such as user behavior and ad performance, with third parties, typically using aggregated or pseudonymized information. ๐Ÿ“Š

Use of Personal Data

How does WillBet serve content based on my preferences?

We provide content, ads, and search results tailored to your targeting settings and interests. ๐Ÿ›’

Use of Personal Data

Can WillBet combine data from business partners?

Yes, we may combine information we hold about you with data from business partners or other companies, such as your activity on other websites and apps. ๐ŸŒ

Use of Personal Data

How does WillBet process financial transactions?

We process your bets, transactions, and use of payment systems, including credit cards and online payment services. ๐Ÿ’ณ

Use of Personal Data

What services does WillBet provide using personal data?

Personal data is used to provide gaming and other services you request from our website. ๐ŸŽฎ

Use of Personal Data

Does WillBet offer customer support using personal data?

Yes, we use personal data to provide customer support, including account setup and management assistance. ๐Ÿง‘โ€๐Ÿ’ป

Use of Personal Data

How does WillBet perform verification checks?

We use personal data for verification checks required for security and regulatory compliance. โœ…

Use of Personal Data

How does WillBet handle promotional offers?

Registered players may receive promotional offers or marketing materials from WillBet or its partners, but only with their consent. ๐Ÿ“ฌ

Use of Personal Data

Does WillBet comply with legal responsibilities regarding personal data?

Yes, WillBet complies with legal obligations, including anti-money laundering (AML) and combating terrorism financing (CFT) laws. โš–๏ธ

Use of Personal Data

How does WillBet prevent fraud and illegal activities?

We monitor and investigate transactions to prevent fraud, abuse, money laundering, and illegal gaming activities. ๐Ÿ›ก๏ธ

Use of Personal Data

Can WillBet disclose personal data to third parties?

Personal data will not be shared with third parties unless required by law; however, it may be shared with business partners or service providers assisting in website operation. ๐Ÿข

Use of Personal Data

Who at WillBet has access to my personal data?

WillBet employees have access to your personal data to fulfill their duties and provide you with optimal assistance. ๐Ÿ‘จโ€๐Ÿ’ผ

Use of Personal Data

Can I opt out of receiving promotional materials from WillBet?

Yes, you can opt out of receiving promotional materials during registration or unsubscribe at any time. โœ‰๏ธ

Use of Personal Data

Does WillBet respect user privacy when using personal data for marketing?

Yes, while WillBet uses personal data for marketing, we respect user privacy and offer you the option to opt out. ๐Ÿšซ

Use of Personal Data

Can I unsubscribe from marketing materials after registration?

Yes, you can unsubscribe from receiving marketing materials at any time after registration. โœ‹

Use of Personal Data

How does WillBet protect my personal data during marketing activities?

WillBet ensures that personal data used for marketing is handled with respect for privacy and compliance with data protection regulations. ๐Ÿ”

Use of Personal Data

What are log files used for at WillBet?

Log files are used to analyze trends, administer the site, track user movement, and gather demographic information. ๐Ÿ“ˆ

Log Files

Does WillBet use log files to collect personal information?

Log file data is not linked to personally identifiable information. โŒ

Log Files

What kind of data is collected in the log files?

Log files capture IP addresses, browser types, ISP details, time stamps, referring/exit pages, and possibly the number of clicks. ๐Ÿ–ฑ๏ธ

Log Files

Why does WillBet collect IP addresses in log files?

IP addresses are collected to track visitors' movements on the site and for trend analysis. ๐ŸŒ

Log Files

How does WillBet use the data in log files?

The data is used to administer the site, track user activity, and gather demographic info for analysis. ๐Ÿ“Š

Log Files

Is user activity linked to personal information in log files?

User activity isnโ€™t linked to personally identifiable info in the log files. ๐Ÿ”

Log Files

Does WillBet track usersโ€™ clicks on the website?

Yes, click counts are recorded to help analyze user activity and trends on the website. ๐Ÿ“Š

Log Files

What is the purpose of collecting demographic information in log files?

Demographic information helps WillBet analyze website trends and improve services. ๐Ÿ“‰

Log Files

Are log files used for any marketing purposes?

Log files are used for trend analysis and administration, not marketing. ๐Ÿ“Š

Log Files

Is there any personal identification in the log files?

Log files don't include personally identifiable info linked to user activities. โŒ

Log Files

What does a "referring page" mean in the context of log files?

Referring pages are those directing users to WillBet's website. ๐Ÿ”—

Log Files

Does WillBet track the browser type used by visitors?

Yes, we log the browser type used by visitors to analyze user interaction. ๐ŸŒ

Log Files

How does WillBet ensure the collected log file data is not personally identifiable?

Data collected from log files isn't linked to personal identifiers and is used solely for trend analysis and administration. ๐Ÿ“ˆ

Log Files

Is the data from log files shared with third parties?

Log file data is typically not shared with third parties unless necessary for administration or analysis. ๐Ÿ”’

Log Files

Does WillBet track users' exit pages?

Yes, WillBet logs exit pages to understand where users leave the site and analyze website flow. ๐Ÿ”„

Log Files

How often does WillBet collect log file data?

Log file data is collected every time a user visits the website. ๐Ÿ“…

Log Files

Can WillBet use log file data for troubleshooting?

Yes, log files help WillBet troubleshoot issues related to website performance and user experience. ๐Ÿ› ๏ธ

Log Files

18. Does WillBet use log file data for improving website design?

Yes, log files help track user movements, optimizing website design and usability. ๐Ÿ–ฅ๏ธ

Log Files

Are log file data kept indefinitely?

Log file data is kept for as long as necessary for analysis or administrative purposes, though retention periods may vary. โณ

Log Files

Is log file data stored securely?

Yes, WillBet takes necessary steps to store log file data securely, protecting it from unauthorized access. ๐Ÿ›ก๏ธ

Log Files

How does WillBet track user movement on the website?

WillBet tracks user movements through log data, including pages visited and interactions with the site. ๐Ÿ‘€

Log Files

Does WillBet track traffic sources in the log files?

Yes, WillBet logs the source of traffic to understand how visitors find the site. ๐ŸŒ

Log Files

Can log file data help improve user experience on the site?

Yes, analyzing log file data helps WillBet improve use

Log Files

Does WillBet use log files for website optimization?

Yes, analyzing log file data helps optimize the website by identifying trends and areas that need improvement. ๐Ÿ“Š

Log Files

What is the role of ISP information in log files?

ISP information helps WillBet understand where website visitors are located ๐ŸŒ and optimize content delivery accordingly ๐Ÿ“ฆ.

Log Files

What is a cookie?

A cookie is a tiny text file stored on your device by a website server ๐Ÿช. It holds information the server uses each time you visit the site.

Our Use of Cookies

How many types of cookies does WillBet use?

WillBet uses three types of cookies: session-based cookies, persistent cookies, and analytical cookies ๐Ÿช๐Ÿ”.

Our Use of Cookies

What is the purpose of a session-based cookie?

Session-based cookies make your website experience smoother ๐ŸŽ๏ธ, speeding up navigation and providing relevant info if you're a registered user. These cookies expire when you close your browser.

Our Use of Cookies

What is the difference between a session-based and a persistent cookie?

Session cookies last only as long as your visit โณ and disappear once you close the browser, while persistent cookies stick around for a set period ๐Ÿ•’.

Our Use of Cookies

What are analytical cookies used for?

Analytical cookies help WillBet count visitors and see how they interact with the site, helping to improve its performance ๐Ÿ“Šโœจ.

Our Use of Cookies

Can users accept or decline cookies on WillBetโ€™s website?

Yes, you can choose to accept or decline cookies! ๐Ÿช Most browsers accept them by default, but you can tweak your settings to decline them if you wish ๐Ÿ”ง.

Our Use of Cookies

What is a Flash cookie?

Flash cookies (or Local Shared Objects) are similar to browser cookies, but they store more data about your visits to WillBet ๐ŸŒŸ.

Our Use of Cookies

Can cookies access or use other information on my device?

Cookies can't access your computer's private data ๐Ÿ”โ€”they only track your use of WillBet's services.

Our Use of Cookies

What happens if I delete or refuse cookies?

Deleting or blocking cookies may disable some website features or services ๐Ÿšซ.

Our Use of Cookies

What types of cookies are considered "necessary"?

"Necessary" cookies enable essential functions like navigation and secure login ๐Ÿ”‘โ€”the site wonโ€™t work properly without them!

Our Use of Cookies

What do "preferences" cookies do?

"Preferences" cookies store your region and language settings ๐ŸŒ, helping customize your site experience.

Our Use of Cookies

What is the purpose of "statistics" cookies?

"Statistics" cookies gather data anonymously ๐Ÿ“‰, helping WillBet improve the website based on user interactions.

Our Use of Cookies

How do "security" cookies help?

"Security" cookies protect your account ๐Ÿ›ก๏ธ, prevent fraudulent login attempts, and keep the site safe.

Our Use of Cookies

What are "authentication and status" cookies?

These cookies track your visits, manage sessions, and confirm if youโ€™re logged in ๐Ÿ”’.

Our Use of Cookies

How are "marketing" cookies used?

"Marketing" cookies track visitors to display relevant ads ๐Ÿ“ข, benefiting both users and advertisers.

Our Use of Cookies

What are first-party cookies?

WillBet uses first-party cookies to enhance your experience exclusively on its website ๐ŸŒ.

Our Use of Cookies

What are third-party cookies?

Third-party cookies are set by others and support ads and analytics outside of WillBet ๐Ÿง‘โ€๐Ÿ’ป.

Our Use of Cookies

Does WillBet use any third-party cookies?

WillBet uses third-party cookies like Google Analytics to analyze how users engage with the site and serve ads accordingly ๐Ÿง.

Our Use of Cookies

What is Google Analytics, and how does it use cookies?

Google Analytics helps WillBet track user interactions to improve its services ๐Ÿ“Š.

Our Use of Cookies

What information does Google Analytics collect?

Google Analytics collects your IP address and usage data to analyze your behavior on the site ๐Ÿƒ.

Our Use of Cookies

Can I opt out of being tracked by Google Analytics?

You can opt out of Google Analytics by installing the opt-out browser add-on ๐Ÿ›‘.

Our Use of Cookies

How do cookies help improve the website?

Cookies track site traffic ๐Ÿ“ˆ, improve user experience ๐Ÿ’ป, personalize content ๐ŸŽจ, and display relevant ads ๐Ÿ’ก.

Our Use of Cookies

Are cookies used for advertising on WillBet's website?

Yes, cookiesโ€”including third-party cookiesโ€”are used to show ads based on your interests ๐Ÿ‘€.

Our Use of Cookies

How does WillBet handle user privacy with cookies?

WillBet respects user privacy by letting you control cookie settings โš™๏ธ and mainly using cookies for functionality and analytics ๐Ÿ“‰.

Our Use of Cookies

Where can I find more information about cookies?

For more info on cookies and how to disable or delete them, visit aboutcookies.org or allaboutcookies.org ๐ŸŒ.

Our Use of Cookies

Why might WillBet need to share my personal data?

WillBet may share your data with trusted third parties ๐Ÿ› ๏ธ, including game and payment providers, to deliver the services you've requested.

Sharing of data

Who within WillBet has access to my personal information?

Employees, like the Data Protection Officer, support agents, and VIP managers, may access your data to provide services ๐Ÿค.

Sharing of data

Are WillBet employees bound by confidentiality when accessing my personal data?

Yes, all employees handling your personal data are bound by confidentiality agreements (NDAs) ๐Ÿ”’ to protect your privacy.

Sharing of data

Can game providers access my personal data?

Some game providers may need access to specific data like your username and IP address to offer their games ๐ŸŽฎ.

Sharing of data

How does the NetEnt Privacy Policy relate to my personal data?

If you play games from NetEnt, their Privacy Policy applies to your personal data as well ๐Ÿ”.

Sharing of data

Will my personal data be shared with payment providers?

Your data may be shared with payment providers for transactions, and each has its own privacy policy ๐Ÿ’ณ.

Sharing of data

Are marketing partners involved in processing my personal data?

If youโ€™ve consented to marketing materials, WillBet may share your contact details with partners for emails ๐Ÿ“ง, SMS ๐Ÿ“ฑ, direct mail ๐Ÿ“ฌ, or calls ๐Ÿ“ž.

Sharing of data

Can my personal data be shared with governmental or regulatory authorities?

Yes, WillBet may share your data with law enforcement or regulatory authorities when required or authorized by law โš–๏ธ.

Sharing of data

Does WillBet use third-party software for communication?

WillBet uses third-party software for emails and live chat support to assist you ๐Ÿ’ฌ.

Sharing of data

Does WillBet share personal data with AML or fraud verification tools?

WillBet may share your personal data with third-party tools for Anti-Money Laundering (AML) and fraud checks ๐Ÿ›‘ to comply with legal obligations.

Sharing of data

Will my personal data be transferred if WillBet is acquired or undergoes a merger?

If WillBet is sold or acquired, your data may be transferred ๐Ÿ’ผ, and youโ€™ll be notified by email ๐Ÿ“ง.

Sharing of data

Does WillBet share personal data with third-party consultants or advisors?

Yes, your data may be shared with lawyers, advisors, or consultants for risk management โš–๏ธ or legal advice ๐Ÿง‘โ€โš–๏ธ.

Sharing of data

How does WillBet ensure my personal data is protected when shared with third parties?

WillBet ensures third parties follow strict security protocols ๐Ÿ” and only process data as instructed.

Sharing of data

Are third parties allowed to use my personal data for their own purposes?

Third-party providers can only use your data as instructed by WillBet, not for their own purposes ๐Ÿ›‘.

Sharing of data

How does WillBet ensure minimal data sharing with third parties?

WillBet shares only the necessary amount of data with third-party service providers ๐Ÿงณ, ensuring minimal data exchange.

Sharing of data

WillBet share personal data with regulatory authorities for responsible gaming purposes?

WillBet may share data with regulatory bodies or authorities managing responsible gaming and problem gambling ๐Ÿง‘โ€โš–๏ธ.

Sharing of data

Will my personal data be used to prevent fraud and money laundering?

Yes, WillBet shares data with trusted third parties to verify identity and prevent fraud ๐Ÿ”’ in compliance with AML regulations.

Sharing of data

Are payment processors involved in processing my personal data?

Payment processors like Trustly, Bambora, or Paysafe may handle your personal data for payment transactions ๐Ÿ’ณ, each with their own privacy policies.

Sharing of data

How does WillBet handle personal data during a business transfer?

WillBet may transfer personal data during mergers or acquisitions ๐Ÿ’ผ, with email notifications sent to you ๐Ÿ“ง.

Sharing of data

What legal basis does WillBet have for sharing personal data?

WillBet shares data based on legitimate interests, legal obligations (e.g., AML compliance), customer consent (for marketing), or contract requirements ๐Ÿ“.

Sharing of data

Can my personal data be shared with other companies in the group?

Yes, your personal data may be shared within WillBetโ€™s group for fraud prevention, AML compliance, and product-related services ๐Ÿ›ก๏ธ.

Sharing of data

Does WillBet share personal data with law enforcement or courts?

WillBet may share data with law enforcement or courts if required by law โš–๏ธ, but will challenge any excessive or unauthorized requests ๐Ÿšซ.

Sharing of data

Will my data be shared with external auditors or consultants?

Yes, external auditors, consultants, or advisors may access your data for specific tasks ๐Ÿ“‘, but they are bound by confidentiality agreements ๐Ÿ”’.

Sharing of data

What is the role of the Data Protection Officer?

The Data Protection Officer ensures compliance with data protection regulations and oversees how your data is handled at WillBet ๐Ÿ›ก๏ธ.

Sharing of data

Will third-party companies access my data without proper authorization?

No, all third-party companies accessing your data must comply with WillBetโ€™s Privacy Policy ๐Ÿ“ and process data only as instructed.

Sharing of data

Does WillBet sell or rent my personal data to third parties?

WillBet does not sell or rent your personal data to third parties ๐Ÿšซ.

Releasing Data to Third Parties

In what situations might WillBet disclose my personal information?

WillBet may disclose your data if required by law or to protect company interests โš–๏ธ.

Releasing Data to Third Parties

Can my personal data be shared with payment processors?

Yes, personal data may be shared with payment processors (like Paysafe) to facilitate transactions ๐Ÿ’ณ, in accordance with their privacy policies.

Releasing Data to Third Parties

Will WillBet disclose my personal data to regulatory authorities?

Yes, WillBet may disclose personal data to regulatory authorities for legal and regulatory compliance ๐Ÿ“‘.

Releasing Data to Third Parties

Can WillBet disclose my personal data to protect my safety or others?

WillBet may disclose personal data to protect company safety, investigate fraud, or comply with government requests ๐Ÿ”’.

Releasing Data to Third Parties

Will my personal data be shared with marketing service providers?

Personal data may be shared with marketing providers if you've consented to receiving marketing communications ๐Ÿ“ฌ.

Releasing Data to Third Parties

Can WillBet disclose my personal data to third parties with my consent?

WillBet may disclose your personal data to third parties if you have provided prior consent ๐Ÿ“.

Releasing Data to Third Parties

What is the role of third-party data processors in handling my data?

Third-party processors may handle data for hosting, marketing, analytics, service improvement, and newsletters ๐Ÿ“จ.

Releasing Data to Third Parties

How does WillBet ensure that third-party data processors protect my personal data?

WillBet ensures third-party processors comply with data protection laws and meet contractual obligations ๐Ÿ›๏ธ.

Releasing Data to Third Parties

Does WillBet use social media features on its websites?

WillBetโ€™s site may include social media features, each governed by the respective platformโ€™s privacy policy ๐Ÿ“ฑ.

Releasing Data to Third Parties

Will my personal data be shared if WillBet undergoes a business acquisition?

If WillBet is acquired, your data may be transferred ๐Ÿ’ผ, and youโ€™ll be informed via email ๐Ÿ“ง.

Releasing Data to Third Parties

Is WillBet responsible for the privacy policies of third-party websites it links to?

WillBet isnโ€™t responsible for third-party websitesโ€™ content or privacy policies, which may differ ๐Ÿšซ.

Releasing Data to Third Parties

What happens to my personal data if WillBet undergoes changes to its structure?

In the event of a merger or acquisition, customer data may be transferred ๐Ÿ’ผ, and youโ€™ll be notified via email ๐Ÿ“ง.

Releasing Data to Third Parties

Are there any legal circumstances where WillBet must release my personal data?

WillBet may release your data if required by law, for safety, fraud investigation, or government requests ๐Ÿ“‘.

Releasing Data to Third Parties

How does WillBet ensure compliance with data protection laws when sharing data with third parties?

WillBet ensures data transfers to third parties comply with protection laws and with strict security measures ๐Ÿ›ก๏ธ.

Releasing Data to Third Parties

Can third-party websites that WillBet links to access my personal data?

WillBet isnโ€™t responsible for the privacy practices of third-party websites it links to ๐Ÿ”—.

Releasing Data to Third Parties

Does WillBet inform players before transferring personal data in a merger or acquisition?

Yes, WillBet will inform you via email if personal data is transferred during a merger, acquisition, or business restructuring ๐Ÿ“จ.

Releasing Data to Third Parties

What happens if WillBet receives a legal request to release personal data?

If WillBet receives a legal request (e.g., subpoena), it may be required to disclose your personal data to authorities โš–๏ธ.

Releasing Data to Third Parties

Is WillBet obligated to release personal data if required by law enforcement or government authorities?

WillBet may release personal data to authorities if required by law or for safety and legal compliance ๐Ÿ›ก๏ธ.

Releasing Data to Third Parties

Will my data be shared with marketing companies without my consent?

No, your personal data will only be shared with marketing companies if youโ€™ve consented to receive communications ๐Ÿ“ฌ.

Releasing Data to Third Parties

How long will my personal data be retained?

We retain personal data only as long as necessary to fulfill collection purposes, including legal or accounting requirements ๐Ÿ•’.

Data Retention

What factors are considered when determining data retention periods?

We consider the purpose, laws, and risks of unauthorized use when determining how long we retain data ๐Ÿ“‘.

Data Retention

Can I close my Player Account at any time?

Yes, you or WillBet can close your Player Account at any time ๐Ÿšช.

Data Retention

What happens to my data if I close my account?

After account closure, data may be retained for legal or investigative purposes ๐Ÿ“‚.

Data Retention

Who can access my data after account closure?

Competent authorities may access your data for financial, fraud, or illegal activity investigations ๐Ÿ•ต๏ธโ€โ™‚๏ธ.

Data Retention

Can my personal data be used after account closure?

Your data may be kept for legal purposes such as fraud or financial investigations ๐Ÿ’ผ.

Data Retention

What are anonymized derivatives of my data?

Anonymized derivatives are versions of your data that canโ€™t be traced back to you ๐Ÿ•ต๏ธโ€โ™‚๏ธ.

Data Retention

How are anonymized data derivatives used?

Anonymized data helps improve content, marketing, and services, without automated decision-making ๐Ÿง‘โ€๐Ÿ’ป.

Data Retention

Will automated decision-making be involved in the use of anonymized data?

Anonymized data is not used for automated decision-making. ๐Ÿ”’

Data Retention

Why do you retain data after account closure?

Data retention complies with legal and financial requirements ๐Ÿ›๏ธ.

Data Retention

How do you determine the appropriate retention period for personal data?

We assess data retention based on its purpose, legal obligations, and sensitivity ๐Ÿ“‘.

Data Retention

Can I request the deletion of my data?

Data may be deleted once no longer required for legal, regulatory, or other legitimate purposes ๐Ÿ—‘๏ธ.

Data Retention

Are there any situations where my data will not be deleted?

Data may not be deleted if needed for legal or regulatory obligations ๐Ÿ“œ.

Data Retention

Will my personal data be shared with third parties?

Personal data may be shared with authorities for investigations or compliance, but not for other purposes without consent โš–๏ธ.

Data Retention

How do you protect my data after account closure?

We implement security measures to protect your data, even after account closure ๐Ÿ›ก๏ธ.

Data Retention

What happens if my data is compromised?

We investigate and mitigate any breaches and will notify you if your data has been compromised ๐Ÿšจ.

Data Retention

Will my data be used for marketing after account closure?

After account closure, personal data wonโ€™t be used for marketing unless anonymized ๐Ÿ›‘.

Data Retention

How long do you retain data for fraud or money laundering investigations?

Data is retained for fraud, money laundering, or criminal investigations as required by law ๐Ÿ“œ.

Data Retention

Can I request a copy of my data after account closure?

You can request a copy of your data, subject to legal limitations ๐Ÿ“„.

Data Retention

How do you ensure compliance with data retention laws?

We comply with all data retention laws, keeping data as long as necessary and with security ๐Ÿ›ก๏ธ.

Data Retention

What is considered "sensitive" personal data?

Sensitive personal data includes financial details and IDs, needing extra protection ๐Ÿ”.

Data Retention

Can I opt-out of data retention practices?

You may not be able to opt out of data retention if legally required, but you can request deletion later ๐Ÿ”’.

Data Retention

Are there any exceptions to the data retention policy?

Data retention may be extended for ongoing investigations or legal requirements ๐Ÿ“œ.

Data Retention

Can my data be transferred to other jurisdictions?

Your data may be transferred to other regions with different protection laws, but always in compliance with legal frameworks ๐ŸŒ.

Data Retention

How can I contact you regarding data retention questions?

Contact customer support or privacy team for inquiries about data retention, rights, or retention periods ๐Ÿ“ž.

Data Retention

Do I have the right to access my personal data under data protection law as a data subject?

You have rights regarding your data, as outlined by law โš–๏ธ.

Your rights

Do I have the right to correction as a data subject under data protection law?

You can request corrections to incorrect or incomplete data ๐Ÿ“, with required supporting documents ๐Ÿ“‘.

Your rights

Do I have the right to erasure as a data subject under data protection law?

This right isnโ€™t absolute, and data may be kept for legal defense purposes โš–๏ธ.

Your rights

Do I have the right to object to processing as a data subject under data protection law?

Right to Object: ๐Ÿšซ If you believe that data processing is impacting your rights and freedoms, you can object. However, we may have valid reasons that could override your objection.

Your rights

Do I have the right to restrict processing under data protection law?

Right to Pause Processing: โธ๏ธ You can request a temporary pause in data processing if you need to verify its accuracy, believe it's being processed unlawfully, or if it's needed for legal claims.

Your rights

Do I have the right to data portability as a data subject under data protection law?

Data Portability: ๐Ÿ”„ You can ask us to transfer certain data to another organization, provided it was obtained through automated means, with your consent, or as part of a contract.

Your rights

Do I have the right to withdraw consent as a data subject under data protection law?

Withdraw Consent: โœ‹ You have the right to withdraw your consent at any time, stopping future processing for activities like marketing. However, withdrawing consent won't affect any processing that took place prior to the withdrawal.

Your rights

Do I have the right to lodge a complaint as a data subject under data protection law?

Lodge a Complaint: ๐Ÿ“ If you believe your data protection rights have been violated, you can lodge a complaint with a supervisory authority.

Your rights

Am I entitled to Verification of Identity as a data subject under data protection law?

Identity Verification: ๐Ÿ›ก๏ธ To protect your privacy, we may request additional information to confirm your identity before processing your data request.

Your rights

Do I have the right to request the Response Time as a data subject under data protection law?

Response Time: โณ We aim to respond to all legitimate requests within a month. However, for more complex or multiple requests, it might take a bit longer. Weโ€™ll inform you if we need extra time.

Your rights

What legal provisions guide the collection and processing of my personal information?

Legal Compliance: โš–๏ธ We are fully committed to following strict data protection laws to ensure your personal data is secure and properly handled.

Security of Your Data

How do you ensure my personal information is protected?

Data Security: ๐Ÿ” We prioritize the safety of your personal data, adhering to industry best practices and regulations to protect it.

Security of Your Data

How can I access my Player Account?

Account Access: ๐Ÿ”‘ Your Player Account is secure and can only be accessed using your unique email address and password.

Security of Your Data

Is there additional security for my Player Account?

Enhanced Security with 2FA: ๐Ÿ›ก๏ธ For an added layer of protection, you can enable two-factor authentication (2FA) to prevent unauthorized access to your account.

Security of Your Data

Am I responsible for the security of my login information?

Confidentiality of Login Info: ๐Ÿ”’ It's essential that you keep your login information confidential and take steps to prevent unauthorized access.

Security of Your Data

Will you notify me if there are any changes to your Privacy Policy?

Privacy Policy Updates: ๐Ÿ“œ Weโ€™ll notify you of any significant changes to our Privacy Policy, and the most up-to-date version will always be available for you to review.

Changes to our Privacy Policy

How can I contact you if I have concerns or questions about how my personal information is handled?

Contact Us: ๐Ÿ“ง If you have any questions or concerns about how we handle your personal data, feel free to contact us directly at support@willbet.com.

Changes to our Privacy Policy

What happens if I am not satisfied with the response to my privacy concerns?

Escalating Concerns: โš ๏ธ If youโ€™re not satisfied with our response, you can continue to reach out via the same email, and we will make every effort to resolve your concerns.

Changes to our Privacy Policy

How long will it take for you to respond to my privacy-related issue?

Resolution Timeline: โฐ Weโ€™ll respond to your inquiry within 3 days and work to resolve the issue within one month. For more complex cases, it may take up to two months.

Changes to our Privacy Policy

Can you reject my request about my privacy-related issue?

Request Limitations: โŒ We may reject requests that are unreasonable, go beyond legal requirements, or pose operational risks, such as excessive effort or the possibility of fraud.

Changes to our Privacy Policy

Are your services directed to individuals under the age of 18?

Age Restriction: ๐Ÿšซ Our services are not intended for individuals under 18 years of age.

Children

What happens if you collect personal information from someone under the age of 18?

Minors' Data: ๐Ÿง’ If we discover that we have unintentionally collected personal information from someone under 18, we will promptly delete that data.

Children